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INTRODUCTION :
We at Geojit Financial Services Ltd and its affiliates (hereinafter
referred to as ‘Geojit’) are committed to protect our
customers’ personal information and/or sensitive personal data and
strive
to maintain the privacy of your personal information. We have
created
this Privacy Policy to help you understand how we collect, use and
protect
your information when you visit our web and WAP sites and use our
products
and services.
For the purpose of this Policy, “Personal information” is any
information that relates to a natural person which, either
by itself or can be used in combination with any other information
available
with Geojit, for identifying such person. Sensitive personal data or
information as defined under Rule 3 of IT (Reasonable security
practices
and procedures and sensitive personal data or information) Rules,
2011
has been considered as a part of personal information.
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COLLECTION OF
PERSONAL INFORMATION
Geojit may collect and hold personal information relating to you and
your identity that you have provided to us, such as
on an application or Know Your Client (KYC) and member-client forms.
We may also collect your personal information when you use our
services
or websites or otherwise interact with us during the course of our
relationship.
Personal information collected and held by us may include, amongst
other
things, your father’s name, spouse’s name, date
of birth, residential and correspondence addresses (current and
previous),
telephone number, mobile phone number, email address, education and
occupation
related details and information contained in the documents used as
proof
of identity and proof of address and bank account. Geojit collect,
store,
process Sensitive Personal Information, including password,
financial
information (details of annual income, networth, portfolio, Bank
account,
debit card, or other payment instrument details), depository
details.
We may also hold information related to your utilization of our
services
which may include your call details, your browsing history on our
website
and additional information provided by you while using our services
any
other information collected in relation to your use of our products
and
services ("information").
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PURPOSE & USAGE OF PERSONAL INFORMATION :
Verify your identity and processing of your
applications/forms/agreements.
Process transactions/orders effectively for products and
services.
Inform about our and our group companies' products
and
services which we consider may be of interest to you and
may
benefit you.
Deal and respond with requests, enquiries or complaints
and
other customer care related activities.
General administrative, research and business purposes
Ensure adherence to legal and regulatory requirements.
Geojit shall ensure that the personal information
collected
will be
used only to the extent it is necessary to administer
our
services in the best possible manner and what is
required
under the various regulations of Indian Laws.
In case you do not provide your information or consent for usage of
personal information or later on withdraw your consent
for usage of the personal information so collected, Geojit reserves
the
right to not provide the services or to withdraw the services for
which,
the said information was sought.
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DISCLOSURE AND
TRANSFER OF PERSONAL
INFORMATION :
There may be certain circumstances, when Geojit may be required to
share
the information given by you with the third parties.
We may transfer your personal information or sensitive personal
information
collected, stored, processed by us to any other entity or
organization
located in India or outside India only in case it is necessary for
providing
services to you or for assisting in protecting the operation of
Geojit
networks and systems or if you have consented (at the time of
collection
of information) to the same.
We shall take all reasonable steps to ensure that the
confidentiality of
your information is maintained by imposing strict
confidentiality standards on all the third parties with whom we part
these information. In all circumstances we shall ensure that your
personal
information is protected by strict confidentiality agreement. We
shall
not allow any third parties to retain your personal information
longer
than what is warranted by the nature of services rendered.
We will also impart your personal information wherever it is
required to
be disclosed under law to any of the governmental
agency or regulatory bodies or court or any appropriate authority.
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SECURITY
PRACTICES
AND PROCEDURES
:
Geojit adopt reasonable security practices and procedures to protect
your personal information from unauthorized access,
or disclosure while it is under our control. Our security practices
and
procedures limit access to personal information on need-only basis.
Further,
our employees are bound by Internal Code of Conduct and
Confidentiality
Policies which obligate them to protect the confidentiality of
personal
information.
We take adequate steps to ensure that our third parties adopt
reasonable
level of security practices and procedures to ensure
security of personal information. We may retain your personal
information
for as long as required to provide you with services or if otherwise
required under any law.
Information relating to electronic transactions entered into via
this
Website will be protected by encryption technology.
You are also responsible for maintaining the secrecy of your
passwords
and/or any account information.
We maintain the security of our internet connections however, for
reasons outside of our control, security risks may still
arise. Any personal information transmitted to us or from our online
products or services will therefore be your own risk. However, we
will
strive to ensure the security of your information. We observe
reasonable
security measures to protect your personal information against
hacking
and virus dissemination.
Please note that Geojit website may contain links to third party
links/websites over which we exercise no control. It is
highly recommended that when you are accessing a non- Geojit
website,
you should always read their privacy policy or website terms and
conditions
– especially if you are considering providing them with your
personal
information.
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GRIEVANCE
REDRESSAL
(ONLY PERSONAL
INFORMATION RELATED AND NOT RELATED TO TRADING ACTIVITIES) :
We are committed to safeguard your personal information collected
and
handled by us and look forward to your continued support
for the same. In case of any feedback or concern regarding
protection
of your personal information, you can contact us at jojy@geojit.com.
Alternatively, you may also direct your privacy-related feedback or
concerns
to the Privacy Grievance Officer whose details are as mentioned
below:
Issac Yohannan
Chief Information Security Officer
Email: issac_yohannan@geojit.com
Contact no: 0484 2901720
Mobile: 9995800649
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CHANGES TO THIS
PRIVACY POLICY :
Geojit reserves the right to amend or modify this Privacy Policy at
any
time, as and when the need arises. We request you
to visit our website www.geojit.com periodically for contemporary
information
and changes.